Compassionate Home Care of New York 

"The Future Of Home Care Today"

"Don't get lost in the paperwork of another agency. We are a Family run agency and we treat every​ client like family. Give us a call and Discover the Compassionate Home Care Difference!"

Compassionate Home Care of New York, Inc. is the flagship franchise of the Compassionate Home Care Network with franchise opportunities available nationally!   

Compassionate Home Care of New York is a Non-Medical Home Care Agency serving WNY.

Non-Medical home care is an Affordable option to assisted living, with two big differences:

First you remain where you should be in your home.

Second you have a caregiver from CHC to take care of all your needs which you wouldn't have in assisted living.

We provide insured Caregivers that are employed by Compassionate Home Care from 2 hours a day to 24/7, 365 days a year. 

Our goal is to keep Seniors living safely at home or in an Assisted Living facility.  We pick up where Medicare stops paying.  If you aren't eligible or not getting enough service hours from Medicare we are here for you. 

We specialize in 24/7 Companion Care, Respite Care, and Alzheimer's Awareness.

For a FREE in office Consultation call today to make an appointment or

Call us today and we will review your situation and options over the phone....even if they don't involve becoming a client of CHC's.

When you mix technology with our experienced caregivers it provides a seamless and transparent experience for all. Utilizing our GPS enabled time clock and our Family Portal on this website, family members and health care providers can review when our Caregivers clock in/out and what was done during the shift.  

Even if you're thousands of miles away from your loved one you are only just a few clicks from peace of mind.

Alissa Robbins CEO

Caregivers you can Trust from a Family run agency 

How do we maintain a 95% Client retention rate while providing thousands of service hours a month?

We only send experienced, insured, compassionate, professional caregivers to our client's home.

Our Caregivers must pass a National Criminal Background Check and a Drug Test and must be experienced in Senior Care before being employed by CHC. 

Give us a call today and Discover the Compassionate Home Care Difference yourself!  

Why Compassionate Home Care? 

For Service in the Orchard Park/Buffalo Area Call     (716) 539-9444

For service in Jamestown/Dunkirk and surrounding area Call

(716) 413-0484

Call CHC Toll Free at  888-664-8798

God Bless America and all the brave men and women who have fought to protect our freedom!

Friendly Staff Available 24/7 by phone

Enhancing Lives with          

Non-Medical Home Care

Non-Medical home care services are provided to clients who need help performing basics task, for example: meal Preparation, housekeeping, and transportation.  But where CHC outshines other home health agencies is in the companionship we offer our clients.  Companionship is when a caregiver keeps your loved one engaged in conversation, active in a hobby, playing cards or in other games.  When you need a nurse you call a Home Health Agency.  When you need someone to look after your loved one and make sure they are safe, social, eating, and their home is clean- you call more

​Chautauqua, NY

"CHC has been a real game changer for my Mother. She refused to go in assisted living. My co-worker recommended Compassionate Home Care. A weight was lifted off me the minute I called CHC. Alissa came to my Mother's house a few days after I called, and the next day she had a caregiver for Mom.

I can't thank you enough."

Cindy T.          Jamestown, NY

"The caregiver Craig selected for my Father goes above and beyond everyday. MY experience with CHC has been exceptional and life changing for my Father and me as well because now we all can rest easier at night."

Pamela S.      Amherst, NY

"My experience with CHC staff and caregivers has been eye opening. This agency is well run, being able to call during off hours has been beneficial. They move very quickly in everything they do because they are on top of any and all situations that come up everyday. My Mother and my whole family benefits from their professionalism and integrity. CHC is the Best Hands Down. In my experience other agencies move a whole lot slower and are generally unreliable."

Thank You for being everything we expected and more.

Steve S.   Chautauqua, NY

-Friendly, motivated, energetic staff keeps every client 100% satisfied every day and yes even on holidays.

-Experienced caregivers are more than qualified to handle all non-medical needs.

-Seamless billing using our GPS time clock to keep track of hours 

-Family Portal allows family members to see when a caregiver clocks in/out and what was done during the shift

-A truly locally owned and family operated home care agency, which accepts every client into their family.  This means when you call us we handle every request immediately as if it was our Mother/Father who needs help.

-Available 24/7 by phone. We don't rely on voice mail someone will answer the phone no matter what time it is.

-Competitive rates.  We encourage potential clients to call around because we stand behind our rates.  You will find out quickly, if you don't choose CHC, how slowly the larger home care agencies move and how much of a priority you really are to them.

-Most importantly we make sure your loved one is enjoying our caregivers company.  Accompanying them places, going to events, enjoying ice cream, keeping hair appointments, painting nails, and reinforcing hobbies they enjoy and playing the games they love.

Compassionate Home Care is proud to have Cynthia as our head caregiver, trainer, and case manager. She has become an asset for CHC and has helped make the agency what it is today. Thanks for your service Cindy.


Alissa Robbins CEO


"If your are looking for home care, don't look any further! Call Compassionate Home Care!  You won't regret it!  We live in Ohio, and when our Father was diagnosed with cancer in Jamestown NY, we needed to find someone to care for him and his pets during the week, as we could only make the trip back and forth on weekends. WE ARE SO GLAD WE FOUND THESE PEOPLE! We started out only needing 2 hours a day to prepare dinner and do light housework. As Dad's illness progressed we increased hours a bit at a time until eventually needing 24/7 help, allowing Dad to stay at home.."

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Mark & Valarie S.   Ohio

CHC Blogger